P.E.B.K.A.C.
Someone Loses Their Fob
Printer Not Working
Forgotten Password
Restarting solves issue
I.T. presence solves issue
Microsoft Licensing Costs B.S.
User clicks Phishing link
Microsoft renames something
'New Outlook' complaint
Vague ticket description
Coffee on keyboard
"How did they break that?"
Ticket for something non-I.T.
Emergency ticket!!1!1! (not)
User doesn't place ticket
Onboarding to offboarding within 1 week
I.T. blamed for global outage
User lies to technician
It's just not plugged in
"I got a spam email, is this spam?"
User intentionally breaks something
User doesn't read error message
"Can you delete this email I sent?"
Family member asks for tech support
Customer arrives 5 minutes before closing
"I know the owner"
"Let me speak to the manager"
Customer cannot read
Karen moment
Customer flirts with employee
Manager says to come in when sick
Customer's card declines
"Can you break a hundred? I need fives"
Customer breaks display
Customer asks questions on your break
Boomer moment
Obvious shoplifting is obvious
"No tag? Must be free! HAHAHAHA"
Same song 5+ times in a day
"You should smile more!"
"Can you check in the back?"
Customer mad at you about prices
Customer cannot do cash math
Customer threatens legal action
"Nobody wants to work anymore"
Racist/Sexist customer
"The customer is always right"
Customer arrives before opening
"Can I pay with Bitcoin / Venmo?"
Drink something pink
5 Bars
Chug in less than 10 seconds
No hands drink!
Get somebody's business card
Bust a move
Win a bar game (darts, pool, etc.)
Buy someone else a drink
Visit 5+ bars
Partner chug
Make a toast!
Collect 5 high-fives from strangers
Drink spilled :(
Group selfie!
Shots!
Post an Instagram Story
Drink something green
Find somebody named Matt
See someone trip
Do Karaoke
Get someone's number
Touch a moustache
Do a cartwheel
Give a piggy-back ride
Arm-wrestle a stranger